The company C3 Loyalty Services has published a post on its website about the successful cooperation with the Know-Center during a multi-month consulting project on customer analytics and customer insights.
C3 uses state-of-the-art research methods and customer analytics techniques to identify individual customer needs and understand their motifs – according to the slogan “From customer analytics to customer insights”.
With Sebastian Dennerlein and Emanuel Lacic from the Social Computing team at Know-Center, C3 Loyalty Services had two experienced experts at their side. With the help of consulting by Know-Center, solutions were developed on topics such as search technologies, machine learning methods, knowledge extraction from large data stocks, visualization, contextualisation and personalization of information.
Here you can read more about it.